ITA Airways launches “Instant Upgrade”

Flight Class upgrades purchased directly online

A business class flight experience on the new Airbus A321neo during the Christmas period

The Voice of Chandigarh News:

ITA Airways launches “Instant Upgrade“, a new service dedicated to customers who want to purchase the upgrade to a higher flight class directly online in a few simple steps.

Starting 72 hours before flight departure, ITA Airways customers who already have an Economy Class or Premium Economy ticket, can buy an upgrade, and access the services and comforts of the higher class (Business or Premium Economy).

In detail, the customer will immediately receive the upgrade to a higher class depending on seat availability. On the departure day, he will receive a boarding pass for Premium Economy or Business Class depending on the upgrade purchased at the check-in counter.

New ‘Instant Upgrade’ enhances the offer of ITA Airways upgrade options and adds to the following ones:

Upgrade with an offer: through the official ITA Airways website customers can make an offer for the class they are interested in travelling (Superior, Premium Economy or Business class). They will get their offer receipt via e-mail, and a further e-mail confirming that their offer is successful within 72 hours from the flight’s departure. Their ticket will remain valid and upon check-in they will receive a boarding pass for Superior, Premium Economy or Business Class.

Upgrade at the airport: customers can also request their upgrade at the airport, from two hours to forty minutes before their flight’s departure, depending on the country of departure. The request is subject to seat and meal availability and is approved on a first-come, first-served basis, at the discretion of ITA Airways.

During the Christmas holiday period, passengers purchasing an upgrade to fly on the Rome Fiumicino – London Heathrow and Rome Fiumicino – Paris Charles de Gaulle routes will have the opportunity to travel in the Business cabin of the new Airbus A321neo.

Distinctive elements of the new A321neo include the Airspace cabin with new colors and new materials, the state-of-the-art seats, new ITA Airways customized interior lighting and XL overhead bins. In addition, each seat is equipped with the latest generation “on-demand” video and audio entertainment system featuring 17.3” (Business), 15.6” (Premium Economy) and 13.3” (Economy) low reflectance touchscreen displays with 4K resolution for a simple, smooth, and intuitive user experience.

Thanks to the new IFE system, passengers will enjoy an experience comparable to popular multimedia applications, with bimonthly programming consisting of a wide selection of movies, TV series, music playlists,

interactive games, and 3D interactive flight map. The WiFi connection system allows passengers to connect with their device to the in-flight network and text, surf or stream content.