Is Travel Assistance the New Essential for Every Journey?
The Voice of Chandigarh
In today’s fast-moving travel landscape, disruptions are no longer the exception — they’re an expected part of the experience. According to a recent Global Airline Performance Report, over 25 million bags were reported mishandled globally, and more than 35% of all flights faced delays exceeding 60 minutes. While travel demand has bounced back post-pandemic, the quality of the journey often hasn’t kept pace. Travellers are facing longer wait times, more lost luggage, and higher levels of uncertainty at every step.
This is where the gap between travellers’ actual insurance requirements and travel reality becomes clear. Insurance coverage may reimburse financial loss after the incident, but it doesn’t show up when a bag goes missing, when a connection is missed, or when travellers are stranded in a foreign airport with no assistance. What travellers need today isn’t just reimbursement. They need real-time help. They need assistance.
Recognising this shift, ASEGO has launched ASEGO BOLT, a powerful new standalone assistance bundle created by combining two of its most effective services — TrackMate and WaitMate.
Together, they deliver rapid response and real protection, exactly when and where your customers need it most.
TrackMate brings global, real-time baggage tracking across all airlines and routes, with guaranteed compensation of up to ₹66,000 per checked-in bag up to 2 bags if it isn’t recovered within 96 hours. On the other side, WaitMate activates premium lounge access automatically if a flight is delayed by more than 60 minutes, giving travellers a moment of comfort rather than frustration. The coverage extends across up to four flight segments in a single trip and includes access to over 1,300 lounges across more than 100 countries.
This isn’t just a service upgrade — it’s a mindset shift. Travel assistance is no longer an add-on; it’s becoming a baseline expectation. As a travel advisor or booking partner, offering BOLT is more than an upsell — it’s about being proactive, customer-centric, and aligned with what modern travellers truly value: peace of mind and dependable support.
ASEGO BOLT empowers travel agents to move beyond selling destinations and start offering dependable journeys. It’s time to think beyond insurance and give your customers a protection layer that actually travels with them. Whether it’s a family vacation, a corporate itinerary, or a solo international trip, assistance like this transforms stress into trust.
Disclaimer: The information provided is for general awareness and promotional purposes only. ASEGO BOLT and its services, including TrackMate and WaitMate, are value-added offerings subject to specific terms, conditions, and eligibility. Services are delivered via third-party providers and may be governed by their respective terms.
This is not an insurance product or legal advice. Travellers should review full-service details before purchase. ASEGO reserves the right to modify or discontinue services without prior notice.
