Statement from N. Chandrasekaran Chairman Tata Sons-Incident on AI102 26th November

The incident on Air India flight AI102 on November 26th, 2022, has been a matter of personal anguish to me and my colleagues at Air India.

Air India’s response should have been much swifter. We fell short of addressing this situation the
way it should have been.

The Tata Group and Air India stand by the safety and well-being of our passengers and crew with full conviction. We will review and repair every process to prevent or address any incidents of such unruly nature.