CPDL Launches Own Payment Module for Seamless Digital Bill Payments
The Voice of Chandigarh
In a significant step towards enhancing digital convenience for consumers, Chandigarh Power Distribution Limited (CPDL) has launched its own payment module, enabling consumers to pay their electricity bills seamlessly.
To encourage digital payment, payment gateway charges will not be charged giving direct benefit to its consumers, and CPDL spokesperson said here.
The newly introduced payment facility can be accessed directly through CPDL’s official website, allowing consumers to make quick and secure payments using either their Contract account (CA) number or old account number displayed on bill.
Consumers need to visit the CPDL website or scan QR code and enter their CA number and mobile number following which the bill amount is automatically fetched from system, making the process hassle-free.
Highlighting the key features of the new module, the spokesperson said that once the payment is completed, it is updated in real time, unlike earlier when the payment updation took several days.
Spokesperson further added that upon successful payment, consumers receive immediate notifications on WhatsApp and email ID.
The launch of CPDL’s own payment module adds to the ongoing efforts to improve consumer experience through digital transformation and customer-centric initiatives.
Box – Steps to Pay Electricity Bill on CPDL Website Visit the official website:
Option 1: On the Home Page, under the “Payment Options” click on “Pay Now”.
Option 2: Click on “Consumer Services” and select “Quick Pay – Electricity Bill.”
Option 3: Scan QR code
