Chandigarh Police’s ‘Samvedna Camp’ Delivers Speedy Grievance Redressal, Enhances Public Trust
The Voice of Chandigarh :
The “Samvedna Camp” appears to be a commendable initiative undertaken by the police department to address grievances and enhance transparency and accountability in their functioning. It’s heartening to see such efforts to bridge the gap between law enforcement and the public they serve.
The statistics provided reflect a significant turnout, with 384 individuals visiting police stations and units during the campaign period. The disposal of 454 complaints underscores the effectiveness of the grievance redressal mechanism implemented during the Public Grievances Redressal Camp.
The personal supervision of SDPOs and concerned DSPs, along with the review conducted by SDPOs of each sub-division, indicates a high level of commitment from the police department in ensuring the success of the initiative. The fact that they spent adequate time at police stations interacting with complainants further demonstrates their dedication to resolving issues faced by the public.
The healthy interaction between police officials and the public during the camp is essential for fostering trust and understanding between both parties. It’s encouraging to note that problems and issues were discussed, and instructions were given to relevant police officials and beat staff to address them appropriately.
Overall, the initiation of the Samvedna Camp and its sustained implementation signify a positive step towards building confidence in the public regarding police services. It showcases a proactive approach by the authorities in addressing grievances and improving community relations.